These Terms & Conditions apply to all services and products provided by Mission Tint. By scheduling or receiving services, you agree to abide by these policies. They are designed to ensure clarity, professionalism, and protection for both our customers and our business.

Estimates & Specifications

• All estimates are based on the accuracy of specifications provided by the customer.

• If additional modifications, services, or costs are required after vehicle intake, Mission Tint will notify the customer immediately for approval before proceeding.

• Verbal orders will be accepted; however, all details must be in writing. Mission Tint is not responsible for errors resulting from verbal instructions.

• Quotes are provided in good faith and valid for 30 days. Prices are subject to change due to unforeseen circumstances or updated information.

Vehicle Intake Policy

• Upon arrival, every vehicle is photographed and inspected to document its condition before any work begins.

• Pre-existing damage (scratches, cracks, chips, interior wear, etc.) will be noted and cannot be attributed to Mission Tint.

• Mission Tint is not responsible for progression of pre-existing damage or how film installations interact with such conditions.

• This process ensures transparency and protects both the client and our team.

Payment Policy

• Full payment is required prior to vehicle release.

• Custom-ordered films or materials require 100% prepayment and are non-refundable.

• Accepted forms of payment: Visa, MasterCard, American Express, and cash. Checks are only accepted if pre-approved in writing and paid via certified funds.

• Returned checks are subject to a $35 fee plus the outstanding balance.

• Late balances accrue interest at 18% per annum, plus any applicable attorney fees or collection costs.

• Customers or their authorized agents who sign the Work Order are responsible for all charges.

Cancellations, Deposits & Refunds

• Appointment deposits are non-refundable and required to secure scheduling and resources.

• All sales are final due to the custom nature of window film installations. No refunds will be issued after payment.

• Cancellations result in forfeiture of deposits.

Condition of Vehicle & Glass

• Vehicles must arrive clean and free from grease, dirt, debris, pet hair, or existing window film.

• A cleaning/removal fee of $75 per hour applies for additional preparation.

• Mission Tint is not responsible for pre-existing damage to glass or vehicle surfaces. Scratches, chips, and other imperfections may remain visible and may affect film performance or adhesion.

• We are not liable for broken windows if damage existed prior to installation.

Installation Standards

• Window film is designed to adhere to glass only. Mission Tint does not guarantee adhesion on non-glass surfaces (plastic, rubber, etc.).

• Acceptability of installation is assessed from a distance of six (6) feet in natural daylight after a 30–60 day curing period. Minor imperfections are normal and do not affect performance.

• Customers acknowledge that no installation is 100% free of particles or micro-contaminants.

Removal of Existing Products

• Removal of old tint, PPF, vinyl, wraps, or coatings carries inherent risks due to age, condition, and prior installation quality.

• By authorizing removal, the customer acknowledges these risks and waives Mission Tint from liability for damage to glass, paint, or surfaces during the process.

Warranty & Aftercare

• Warranties are provided by the film manufacturer. Mission Tint is not the manufacturer and does not alter manufacturer warranty coverage.

• Mission Tint stands by the quality of installation and will assist with warranty claims if needed.

After installation:

• Do not roll down windows for 3–5 days.

• Some haziness or bubbling is normal during the curing process (30–60 days).

• Clean only with tint-safe products.

Legal Responsibility

• Customers are solely responsible for compliance with Florida state tint laws and all local, state, and federal regulations.

• Mission Tint does not guarantee legal compliance if a customer requests film outside the legal limits.

Florida Tint Law Summary

Passenger Vehicles (Sedans):

• Windshield: Non-reflective tint allowed above AS-1 line.

• Front Side Windows: Must allow >28% light transmission.

• Back Side Windows: Must allow >15% light transmission.

• Rear Window: Must allow >15% light transmission.

Multi-Purpose Vehicles (SUVs, Vans):

• Windshield: Non-reflective tint allowed above AS-1 line.

• Front Side Windows: Must allow >28% light transmission.

• Back Side Windows: Any darkness permitted.

• Rear Window: Any darkness permitted.

Reflectivity:

• Front & rear side windows: Max 25% reflective.

• No mirrored/metallic appearance permitted.

• Medical Exemptions:

• Available through the Florida DHSMV with proper certification.

Liability Limitations

• Mission Tint is not responsible for:

• Fire, theft, accidents, or causes beyond our control.

• Consequential damages or loss of any kind.

• Interior damage (upholstery, trim, electronics) resulting from installation, despite all precautions.

• Vehicles not picked up after notification will incur a daily storage fee (rate disclosed at time of service).

• Mission Tint is not responsible for maintenance issues, malfunctions, or repairs unrelated to installation while the vehicle is in our possession.

Disputes & Complaints

• All complaints must be submitted in writing. Mission Tint will make every effort to resolve issues through inspection, correction, or reinstallation before escalation.

• Customers settling bill and leaving with vehicle assume satisfaction of the job and have looked over all work

• Chargebacks or cancelled checks are a breach of this agreement. Customers will be liable for all associated legal fees, court costs, and damages.

• Disputes regarding invoices must be submitted in writing within 10 days of the invoice date.

Entire Agreement

This document represents the complete agreement between Mission Tint and the customer, superseding all prior discussions or agreements. Mission Tint reserves the right to update or correct these terms at any time.

Acknowledgment

By signing or submitting payment, the customer acknowledges that they have read, understood, and agreed to all Terms & Conditions set forth by Mission Tint.